A: Never measure an existing blind or shade to order new ones. They will not fit as the factory will modify the measurements you supply according to the mounting type.

It is important to read the measuring instructions for each and every product that you will be ordering. Measuring instruction videos and written are available on our website for each product and can be printed for your convenience. It is important to note, that not every product is measured the same way, so be sure to read the instructions that relate to the product you are ordering.

A: The best way to place an order is on our web site. You can simply press the "Buy Now” button and follow the instructions. If you are having trouble placing an order online you may call our toll free number 1-866-811-7727 and we will be happy to assist you. Blindsonline.com accepts Master Card, Visa, and American Express as forms of payment.

A: Most of the blinds and shades that we sell are our own BlindsOnLine.com brand. BlindsOnLine.com has partnered with some of the largest manufacturers of window blinds in the U.S.A. to bring you a top quality product. If a national brand is sold on our web site it will be noted as such.

 Do you charge for shipping?

A: No. There is a $5.00 handling fee added to each order (not each blind) at checkout to cover administrative fees. Oversize orders may incur additional shipping which will be noted during the check-out process.

A: There are a number of reasons why your order may not arrive at the same time. Your order for the same product may have shipped in multiple packages. If you ordered multiple product types, then it is likely that your blinds shipped from different factories in a different location. Please be patient the remaining blinds will arrive shortly. If you are short a package it is likely the remaining packages will arrive the next business day.