Customer Reviews

We consistently strive to offer our customers the best possible custom made window blinds and shades - this includes providing live & friendly customer service, easy to use ordering, measuring & installation videos and affordable pricing. But don't take our word for it, here are some real, verified reviews that our past customers have left about!

From Michael in Florida:
Just wanted to take the time to thank you and your company for my recent order of a blackout blind. It is fantastic! The fit was perfect, the hardware was complete, the instructions were clear and very concise, and it was so easy to install that I found myself wondering what I had done wrong! The blind was ordered because I have a very unique condition in which my body senses any light whatsoever (extreme hyper-photosensitivity). In the middle of the hot & extremely bright Florida afternoons, the shade is dark enough for me to be comfortable while reading or listening to music. Thanks again.
To give you an idea of how wonderful your product and service is; my wife wants me to look into ordering shades from your company for the master bedroom and library. That's huge because she is never satisfied...but...she was very impressed by Blindsonline! That's impossible...

From Francine:
A few months ago I ordered blinds for my mother. Thank you for making this process so easy. The blinds were exactly as I had hoped and the measuring process was simple. I had no difficulty installing them according to the written instructions but had online instructions available if needed. I absolutely would order again from this company. Thank You….

From Ann :
Mike, want to thank you so much for accommodating my change request and for getting my blinds here quickly. our guests arrive tomorrow, so we even had time to spare! see my photo. love them!

From Shirley in IL:
We just installed our cellular shades and love the careful packaging, great style, excellent fit and great value. I especially appreciated and was reassured by the personalized touch of your return emails whenever there was a production delay. We will definitely order from you again!

From Marcelle:
I received the blinds yesterday Friday as you said. I want to thanks you very much, I am very happy with your product. It was very well package.It has been a pleasure dealing with you. I will let my friends know and will probably do more isomers with you Thank you very much Marcelle

From Cindi in NC:
I just wanted to let you know I am absolutely thrilled with my blinds,I was a little leary but I followed your measuring instructions and they couldn`t be any more PERFECT, they are also a much better quality than you see in retail stores, I would recommend you to anyone that asks!! No hassle fitting, cutting or installing!! Thanks Again, Cindi

From Lorna in CA:

I just want to confirm I received the remainder of my order yesterday afternoon. They look WONDERFUL!! The wood shade is for my daughter, I can't wait for her to see it. I Love my shades and can't wait to get them up. I did lay them in the windows and it looks like fit Perfect!!
"With your help ;~) Thank YOU!!

From Peggy in CA:
I wanted to write you about my order. After having a horrible experience with American Blinds I was dreading starting the "blind process" over again. Wow! I absolutely love your blinds!! They were packaged so much better & arrived in perfect condition. Having the magnents on the back of the valances is genious. I ended up throwing away the previous valances because the cheap plastic clips never worked. They fit perfectly & look great! I will only order my blinds through you from now on. Thank you so much!
From Stephanie in WA:

We just installed our four new custom vertical blinds that we ordered from BlindsOnLine, and we are so pleased with them! They are high quality and look great, were easy to install (inside mount), and we were amazed at how carefully and securely they were packaged for shipping. We plan to order again in the future for other windows. Thank you!

From Lisa in OK:
This is the second time we have ordered from and couldn't be more pleased with Mike's customer service. We just received our vertical blinds in the Beringer fabric (natural grasses) for our sliding glass doors at our lake home...they fit PERFECT and best of all, they are "clacking" like the plastic vertical blinds! I was somewhat skeptical about the fabric louvers. Each louver is weighted and connected with the small ball chains at the bottom so when opening and closing there is minimal movement with no noise. Amazing! So much easier than the heavy bamboo shades that we were previously having to pull up and lower for such a large area. Thanks again...we'll be back for more!

From Erika in TX:
We ordered the Premium Faux Wood blinds for our office, and they are PERFECT! We couldn't be happier. Beautiful color, perfect sizing and very easy to install... thank you so much!!

From Christy in OH:
I just have to say ... my new blinds have been installed and they look great. I love them!! They were the right price, right size and they're lovely. I'll be ordering more soon and will be happy to refer my friends. Thx!!

From Carol in WA:
It took me quite a bit more than 6 minutes to install my blinds, but I was successful! One was over the kitchen sink, so I balanced on my knees on pot holders on the edge of the kitchen sink to measure, mark, drill holes, tighten screws, and snap the blinds into place. Again, thank you. They look great and function perfectly.

From Wanda in TX:
Hi Mike, Thanks for checking back with me. We have received all of our orders and I really appreciate the fast service and the great customer service that you provide.

From Karen in NY:
Mike, we're really pleased with the blinds. Thanks for getting them done so quickly!

From Anthony in LA:
got em, hung em, love em! Thanks

From The Norbys in OR:
We want to tell you how impressed we are with the quality of the blinds we purchased from you. We ordered the cordless double cell blinds in two installments. Both times we ordered our shipments arrived very quickly -- you must have sent them within just a few days. The blinds were exactly the sizes and color that we had ordered, and they installed easily. They look very high end, even though the price was spectacular! Since these have no cords, there are no longer any temptations for our three cats. Also, we simply use these more because we don't have to fuss with wrapping the cords after we lift or lower. The mechanisms work wonderfully -- we've had one set for well over a year with no problems lifting and lowering daily. We appreciate your service very much. Thank you!

From Stephanie in VA:
We are thankful for your attention to our order and your quick follow up.
Your customer service has been wonderful.

From Roberta in PA:
I received the panel track blinds for my living and dining room and I absolutely love them. They fit perfectly, matched the new paint ad were easy to install. Your help with samples and ordering was amazing. I really felt like I had a decorator at my fingertips. I saved over a thousand dollars by ordering from you and i am thrilled with the product. Thank you

From Marie in NY:
Just wanted you to know that the replacement tracks arrived last week. They are up and working fine. And the rounded valences really do wonders in dressing up the look! Thanks so much for your prompt attention to my problem. It is truly appreciated. I won't hesitate to shop your company again in the future ... customer service is important to me and it's obvious that you know how to keep your customers happy.

From Vicky in Los Angeles:
I am so pleased!! I am telling all of my family and friends about you! I purchased the Woven Wood Roman Fold with the Top down/Bottom up option and love them. They are BEAUFITUL. Mike sent me many samples to chose from. I searched all over and BlindsOnLine had the BEST price and the quality is exceptional. Thank you!
From Cynthia in CA:
Thank you so much for all of your help Mike. My daughter is having a home built in Oakley California and I will definitely refer her to you.

From Verla in MN:
HI Mike I received my blinds today. Have them up also. I'm so very satisfied, they are excellent quality. Thanks Verla

From Katherine in CA:
This email is very belated, but I wanted to let you know how we loved the blackout blind. The quality was more than we expected considering the other blinds we had ordered from another source. The weight of the blind is excellent, as is the chain that draws the blind. The gimp trim is applied with excellent skill. Most of all, the colors were all the mark. We use this blind twice a day, and it is weighty, yet it draws without a hitch. My only regret is that we didn't find you sooner to supply the other blinds in our home. My husband really appreciated the high quality hardware. The blind blacks out the light, and keeps the heat at bay upstairs. The sun beats in that particular window, and this blind helps reduce heat. Thanks again for all your help. We will be doing the blinds downstairs soon, and will go to you first.

From Joan in NY:
Verticals are wonderful, I would not hesitate to order again.
From Jay in NY:
I just wanted to say thank you so much for the blinds. I don't know if I took really good measurements or your deductions were perfect or what, because it fit so perfectly. The blinds are less than half inch from ground and rail went flush wall to wall. They block so much light and I'm thrilled. I will be sure to recommend your site as well as doing future business with you. Again, thanks a great deal. -Jay

From Evelyn in WA:
I am delighted and overwhelmed at your efficiency. Thank you and I do look forward to receiving blinds.

From Rich & Barb in OH:
Just wanted to send a note to express how pleased we were with your product. The blinds look terrific the hardware was excellent instructions were good and packaging was well done. Thanks Again.

From Wanda in MO:
These went up so easily. Big window. Vertical fabric blinds. Just had my kitchen painted and ordered verticals for there too. Lots more to go, room by room. We LOVE them! Will recommend.

From Kristina in FL:
Thank you so much for your reply! We're very excited to get the blinds. It's been wonderful doing business with your website; I will definitely recommend you. Thank you again!

From Rowena in NY:
Having always used custom blinds in the past I was a little hesitant about ordering on line and having to measure and install myself, having just moved into a new home I really couldn't afford to put custom wood blinds on all of my windows so a friend told me she had used and was very happy with the results, so I thought I would try, I am thrillled it was so easy , everything I needed was explained on their web site, and my husband who is not handy installed them without complaining. They look great and I was able to do my whole home for the price of one room. The blinds came right to my door. I called with a question and they called me right back.

From Kathy in MN:
I really am satisfied with my blinds that I received today. They are already up... looking great.

From Patty in AZ:
Thank you, Mike, for your quick reply. I have to say that your customer service is great!

From Helen in PA:
Michael...Just wanted to thank you for your help...Trying to get hubby to place this order for a month. You were a big help...Thanks again...Helen

From Tracy in MN:
Mike, thanks so much for your help with our valance that was damaged in shipment- the replacement valance arrived yesterday and it was in perfect condition. I appreciate your excellent customer service and look forward to placing another order in the near future.
From Sandy in AZ:
My other order (ordered 4 days before this) was received on the 15th. They are wonderful. Thank you.
From Mimi in WI:
Thank You so much for the blinds I ordered they were exactly what I wanted and the shipping was fast and the communications was wonderful, I definately will tell everyone about you, thanks again
From Seana in WA:
Thank you, Mike. I have already told several friends about your web site and the great customer service, and how much we saved on our blinds by ordering from you.I will continue to do so- I've' found that it's difficult to find a real savings on blinds even when shopping online - American Blind Factory was just as expensive as all the local places I checked! We'll be ordering blinds for our garage within the next several months (five windows - not sure what we were thinking!) so I'll be in touch again!
From Dera in OK:
I covered my whole house in the premium 2” faux wood blinds and I really love them all. I love them so much I am going to order some for my mom’s house today.
From Cathy in FL:
Mike, we appreciate your great service. We got our blinds today and we are extremely happy with them, thanks.
From Whit in TX:
These are great looking sliders - we are going to get some more shortly.
From Michele in WI:
Thank you so much for getting back to me so quick, I will definitely tell people about blinds on line, thanks again Michele
From Cathrine in CA:
Your prices are so much better than other sites, I can't beleive it.
From Ben in PA:
I just got your blinds and they fit perfect to the tee!
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